Nissan was one that was worth the trip. I live in Rockford, Ill, and having to drive to Crystal Lake was about a 2 hour drive. When we got there Johnny, came up to us and he had a great attitude, it was labor day weekend and they were having a cook out. We looked at a couple cars first, took some out for a test drive. And with that we went inside to talk about prices and coverages. My dad was giving Johnny a hard time but Johnny was patient and very nice about the situation. Finally after what felt like hours of talk, we decided on a car and a good price for the car we chose. We went in to talk to Betty Jo (customer service) she was a real treat, very polite and funny. At last in with the Finance manger Scott, also very polite and patient with my parents, who are Non-English speaking Hispanics, very good at pausing so I could translate to my parents everything. After signing off all the papers required, we headed outside to the cook out, we had some hot dogs with chips, cookies, and pop. Very good overall experience
Jessica L.
i love M'Lady Nissan in Crystal Lake, IL! i went in knowing i was going to buy a nissan. I've always loved the style and safety features. I was greeted by Mike. I told him my situation right away. I am a college student with no credit. he was able to set me up with a college graduate program and i was approved for a brand new car! He was very helpful with explaining the different models and i choose to get a 2011 Nissan Sentra. Once i spoke to Betty Jo i was completely won over by Nissan's service. She was the best. She was very sweet and helpful and i truly felt like she cared about my safety and budget. Tom in financial was very nice and the process went smoothly. From the time i was able to get into my new car to now, the service at M'Lady Nissan is exceptional. My Salesmen, Mike still calls from time to time to make sure im still happy and if he can do anything else for me. I really appreciate how M'Lady cares for their customers as their friends. I want to do all my Business with them for now on.
Alyona Y.
I just wanted to take a minute to thank your team at M'Lady Nissan. My purchase was great. It started with the internet price and your salesman Severo who took care of me, to your finance manager Bryan. There was not one person who workeed there that was not nice and helpful.
Chris, Palatine, IL
I was lookin online at cars, and I contacted an on-line rep named Patti. Patti helped me out with what I was looking for. Helped narrow my search. Very helpful. Not pushy. She told me about deals you had going on at that time
Rich, Arlington Heights, Il
My wife and I were in the market for a new vehicle not really knowing what we wanted . Having gone to a meeting in Crystal Lake we decided to stop at this dealer ship. We were greeted by a very friendly salesman . We told him we were not sure what we wanted.He showed us some preowned vehicles as that is what we showed interest in. We did find one that caught our eye. Bob said to us to come in out of the weather and he would get the key for car.While we were in the show room my wife and I fell in love with the looks of a nissan maxima. We were looking at the car when bob came back . He kind of made a joke about be able to put us in that car for about the same price as the preowned car. At that point he caught my wife and my attention and asked how we could do it. he took the time to explain the positive and negatives of buying or leasing. Still not convinced that what he was telling us he brought in the sales manger and he went over the same scenario that he did.We decided to lease a vehicle and we are very happy we did. AFter purchasing the vehicle Would recommend dealer and salesman very highly!
Juanita, Elgin, IL