Customer Testimonials

Want to learn more about how our Crystal Lake Nissan Dealership satisfies our customers time and time again? Serving Arlington Heights, Naperville, Hoffman Estates and the surrounding area, we work hard to make sure every experience at our dealership is smooth, efficient, and enjoyable. Read what other Nissan enthusiasts have to say about us!


Read more at Google+

Hi Ryan & Team, You guys are great!! Not enough words to say thank u. U gave me such a wonderful car. You guys take care of ur customer so well. I will surely refer my friends.

Andrea L

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Hands down the BEST car dealership you can go to! Normally when you go looking at cars, you see a bunch of car salesman standing outside waiting to pounce on you. Definitely not like that at M'Lady Nissan. I was able to walk up to the door before I was greeted politely by Austin. He asked me if there was anything he could help me with, and I told him I was interested in a used Maxima I inquired about a few days prior. Went to his desk, pulled up my info and asked if I wanted to take a look at it. Never once was he pushy about selling me that car or any other car for that matter. Took the car for a test drive and fell in love with not only the features inside the Maxima, but also what the previous owner did to the exterior of the car. Came back to the dealer and started working on the paperwork. Austin was upfront about EVERYTHING their finance department was going to do, and even went the extra mile to show me where my TransUnion Score was at (which a lot of other dealers won't even show you.) Being a 23 year old woman, I was very impressed with not only Austin's professionalism, but with everyone's there. I was approved for the car (I was kinda surprised I didn't need a cosigner just because age of credit history), but since I didn't have any student/installment loans (just a few credit cards) Austin told me they were going through a Credit Union because they're a lot better about giving out first time Auto Loans than major companies. The Credit Union wanted to give me a 13% interest rate initially, but the fiance department got them down to 8% AND was able to lower my monthly payment by almost $50 dollars! Austin said to come back in a year to refinance for a lower rate, not to miss any payments. I have to say M'Lady made it EXTREMELY painless through the entire process, and I couldn't of been happier! They definitely care about their relationship with their customers. My 1 1/2 hour drive to Crystal Lake and 4 hours at the dealership was well worth it!

Donna Kotseva

Read more at DealerRater

Both times that I came here I have had the best experience. I worked with Kamil Zlahoda when I purchased my 2016 Nissan Rogue SV AWD. I was debating between a few vehicles and I didn't feel rushed at all. Kamil was patient and understanding. My children were running all over the place and no one seemed to be annoyed by that. Everyone is extremely friendly and helpful. This dealership has the lowest prices out there. Also Ryan in the finance department was very helpful and had a great demeanor. I will definitely recommend this dealership to anyone looking for a vehicle. 100% satisfied.

Great car dealership, sales department is awesome. Scott Ryan was our salesmen and, helped us get the car we wanted. I highly recommend M'Lady Nissan.

Chowdary Goli

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Easy in and out with a new vehicle. Philip, Mir and Kamil worked out to keep up the promised price. Total time took by them was less than an hour.

Michelle Woods

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This was my first time ever working with M'Lady Nissan, Crystal Lake. I have to say, for the first time in my many years of looking and buying vehicles, this is the first time, and place, I did not feel stalked, pressured, and in general, uncomfortable. I would recommend the dealership to anyone because you ARE valued as a customer and treated accordingly so.

Ryan Simpson

Read more at Yelp

I leased a 2016 Sentra this evening at M'Lady Nissan in Crystal Lake! Even with it being a busy holiday weekend and later in the day on a Friday, the staff was incredibly helpful! Everyone who I encountered there greeted me with a smile and were quick to offer assistance! Eddie Colville is a fantastic sales specialist and treated me like family more than just another customer! He hooked me up with quite a deal and I am so appreciative of his assistance. I am so glad I walked in to this dealership today. I think three different staff members asked if I had additional questions throughout the process which made me feel confident that I understood all the fine details of my deal. I couldn't be happier with my trip to M'Lady tonight and will recommend this dealership/team to all of my friends, family, and anyone I hear in need of a car! Hurry in to M'Lady! They take EXCELLENT care of their customers!!!